Motolug trailers |
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Johnny handfull
Instructor Joined: 09 May 2011 Status: Offline Points: 9044 |
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Posted: 20 July 2016 at 12:48 |
Julia offers one of the best aftersales service I think I have ever received.
15 months or so after I bought the trailer a mudguard cracked - she sent me a new PAIR no questions asked 24 months after I bought the trailer I had a flat tyre the other day- faulty valve - she sent me NEW wheel no questions asked - it arrived 36 hours after I first contacted her to discuss it - all I did was pay £8 postage no need to say anything more really. fantastic trailers and a fantastic aftersales service like no other. no point looking elsewhere for your trailers if you can afford these. You get what you pay for in life. |
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Bob Gnarly
fast Group Joined: 04 March 2012 Location: Leicester Status: Offline Points: 370 |
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+1 to the above, had mine for a few years now. My trailer developed a strange surface corrosion all over unpainted metal work. I think it was put down to a bad batch from the plating company. Motolug sent out a complete set of replacement parts (replacing pretty much everything other than the painted trailer section).
Not only are they one of the best trailers around for loading a bike on your own they have the customer service to back it up. You can't go wrong buying one.
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Johnny handfull
Instructor Joined: 09 May 2011 Status: Offline Points: 9044 |
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Mine has that too! Do you have any pictures please that you can whatsapp or text me pls bud? 07872 396010 if it is the same thing then I would like a new one too :-) |
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Bob Gnarly
fast Group Joined: 04 March 2012 Location: Leicester Status: Offline Points: 370 |
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I'm sure I took some when I sent them to Motolog. Let me check.
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Bob Gnarly
fast Group Joined: 04 March 2012 Location: Leicester Status: Offline Points: 370 |
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Found it, pm me your email mate and I'll send you the pics.
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Johnny handfull
Instructor Joined: 09 May 2011 Status: Offline Points: 9044 |
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sent cheers
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