Bikers bargains

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Just wanted to highlight some excellent customer service
from Bikers Bargains – carol was the lady’s name I dealt with.

Short story – I tried on a medium RX7 GP helmet in a shop,
made the assumption that as I have always used a medium and that 10 mins with a
medium on in the showroom meant that I was still a medium, I bought a medium.  WRONG. 
Turns out that I actually needed a large and that the “worn” nature of
the medium in the shop I tried it in was enough to turn it into a large
size.  There’s 3mm difference in the depth
of the skull cap. (10mm in medium, 7mm in large)

6 weeks after purchase I rang the lady to explain my
predicament (I had sold the free gift that came with the helmet and thrown out
the box and not tried it on at home as I should have done in that period).  She spent 20-25 mins on the phone with me,
explaining all the various options we had. 
Upshot of that is that she ordered me on special order a 7mm skullcap,
and 2 different sets of cheek pads on the understanding that I can return what I
don’t use/need anytime within a month or so, at which point she will have to
return them to arai.  She also knocked
c.£30-40 off the order – I didn’t even need to ask for that.

Fantastic level of service from the guys – the kind you used
to get (or so I remember) and very rarely do nowadays.

Their RX7 helmets are pretty competitively priced.

She tells me she is going to the Scottish show over the
weekend so look them if one of you jock’s are off!

Recommended. 

http://www.bikersbargains.co.uk/