Trackday Riders Homepage
Forum Home Forum Home > TDR ADVERTISER > Dealer/Suppliers Recommendations
  New Posts New Posts RSS Feed - HEL Performance Superb Service
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Topic ClosedHEL Performance Superb Service

 Post Reply Post Reply
Author
Message
brokenleggedbiker View Drop Down
intermediates
intermediates
Avatar

Joined: 20 May 2011
Location: Yeovil
Status: Offline
Points: 184
Direct Link To This Post Topic: HEL Performance Superb Service
    Posted: 19 December 2011 at 13:50
Just wanted to write a quick note to say what fabulous service I recieved from HEL Performance in the UK.

After my little paddock stand accident I needed a Clutch Line to get the bike going again, after seeing a fair bit of advertising around for HEL I checked the website and they didn't make cables for the Superduke/RC8. So I called them and spoke to a chap called Shaun Northcott, he said send him the old line and he would make one up to replicate it for £20 all in, now I was well chuffed that it was this price as a KTM one was £60.

I sent it on Wednesday, got a phonecall Thursday to say it was all made up and what I thought to take payment. To my surprise he said the cable was on its way back to me and there was no charge because they could now sell Clutch lines for Superdukes and RC8's! :shock: :? :D

I couldn't recommend them any higher. So if you need brake/clutch lines for any of your bikes please give Shaun a call at HEL performance in Exeter UK.

Superb Service :D :D
Racing is life, everything before or after is just waiting

www.bransonsmotorcycles.co.uk
Back to Top
Spliffyaid View Drop Down
Admin Group
Admin Group
Avatar
Moderator - Mr 1664

Joined: 21 April 2009
Location: Oulton Park
Status: Offline
Points: 14768
Direct Link To This Post Posted: 20 December 2011 at 16:52
That is good service! thumbsup
Back to Top
BONGO View Drop Down
Instructor
Instructor
Avatar

Joined: 23 February 2008
Location: Skem!
Status: Offline
Points: 4482
Direct Link To This Post Posted: 20 December 2011 at 16:55
Thats what you want from companies, that little bit extra, makes all the difference.   HEL Are supporting the Thundersport paddock and al registered riders this year, and already so the same in the British paddock. 
Thundersport GB Superstock 1000 #177
Back to Top
richard-jb View Drop Down
Instructor
Instructor
Avatar

Joined: 23 October 2011
Location: Devon
Status: Offline
Points: 1418
Direct Link To This Post Posted: 24 December 2011 at 14:22
I've used HEL several times as they are fairly local to me. They even offered to make me a complete set of brake lines for my CB1000R if I took it in as they didn't have it in their catalogue. Top guys and top service. 
Back to Top
Leon1984 View Drop Down
Instructor
Instructor
Avatar

Joined: 28 April 2011
Location: surbiton
Status: Offline
Points: 2317
Direct Link To This Post Posted: 24 December 2011 at 14:24
I needed some making for my R1 mono's for my GSXR and they were awesome, really helpful and quick service. Customer service is so crap in the UK it is nice when a company does it right!


blog http://deependofthegrid.wordpress.com/2011/10/28/race-bike-diaries/
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.10
Copyright ©2001-2017 Web Wiz Ltd.

This page was generated in 0.072 seconds.